SHIPPING AND DELIVERIES

  • Delivery within Australia
  • Standard post $8 (orders over $100 free standard post) all express post $12. We make every attempt to have your order delivered as soon as possible. We will dispatch your order in approximately 3-5 business days. Nikel & Sole send orders using Australia Post. All orders are traceable. Signature is required on delivery. We will notify you if any items are on back order. These will be sent separately with no additional postage charge. We are closed on public holidays so please be aware that orders may take longer during this period.

  • International Delivery
  • Countries outside Australia will receive orders in approximately 14 working days. On occasion, some shipments may take up to 3 weeks to arrive, depending on the amount of time it may take for an item to clear customs.

  • Postage charge does not include possible taxes and duties which may be applied by customers in the country where the order originated.
  • Refund Policy
  • If something isn't right, let us know. We can exchange for another size, colour or something completely different. We will happily refund your money providing the following conditions have been met:

  • - The items with the original receipt are returned within 14 days of purchase.

  • - Items must be in original condition as purchased, with all labels/tickets attached. Garments must not have been worn.

  • To return a garment, return the item including the receipt (that you received with your parcel) and indicate the reason for the return.

  • BY POST
  • Nikel & Sole
  • 5 Harker Street
  • Burwood 3125 VIC
  • AUSTRALIA

  • Please allow 14 days for your account to be credited.

  • Customers are responsible for shipping and handling charges of return.

Currency: All transactions are displayed and processed in Australian Dollars

  • Return to Store

  • You can return any items, following the provided conditions, to one of The Ark Clothing Company stores.

    • 116 Maling Road,
    • Canterbury, 3126
    • Ph: 03 9888 6750
    • 1357 High Street,
    • Malvern, 3144
    • Ph: 03 9822 1466
    • 635 Rathdowne Street,
    • North Carlton, 3054
    • Ph. 03 9347 3340
    • 2/328 Pakington Street,
    • Newtown, 3220
    • Ph: 03 5200 0120